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Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name https://chandarkala.com (“Website”), including the related mobile site and mobile application (collectively referred to as the “Platform”).

The Platform is owned and operated by CHANDER KALA PERFUMERY CO, a company incorporated under the Companies Act, 1956, with its registered office at A-25/03, Naraina Industrial Area, New Delhi, India (hereinafter referred to as the “Platform Owner”, “we”, “us”, or “our”).

Your use of the Platform, its services, and tools are governed by the following terms and conditions (“Terms of Use”), including any applicable policies, which are incorporated herein by reference. If you transact on the Platform, you shall be subject to the policies applicable to such transactions. By mere use of the Platform, you agree to be bound by these Terms of Use, forming a binding agreement with the Platform Owner.

These Terms of Use govern your use of our website, goods (as applicable), or services (as applicable) (collectively, “Services”). Any terms proposed by you that conflict with these Terms are expressly rejected.

These Terms of Use are subject to change without notice. It is your responsibility to review them periodically for updates.

1. User Eligibility

For the purposes of these Terms of Use, the terms “you”, “your”, or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

By accessing, browsing, or using the Platform, you indicate your agreement to these Terms of Use. Please read them carefully before proceeding.

2. User Responsibilities

  • You agree to provide true, accurate, and complete information during registration and to update it as necessary.

  • You are solely responsible for all activities conducted through your registered account.

  • You must use the Platform and Services at your own risk and discretion.

3. Accuracy of Information

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this Platform.

  • Such content may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies to the fullest extent permitted by law.

4. Intellectual Property Rights

  • All content on the Platform, including design, layout, look, graphics, and materials, is our proprietary content or licensed to us.

  • You are not granted any rights or licenses to our intellectual property.

5. Prohibited Use

  • You agree not to use the Platform or Services for any purpose that is unlawful, illegal, or forbidden by these Terms or by applicable local or Indian laws.

6. Third-Party Links

  • The Platform may contain links to third-party websites. Once you access such links, you will be subject to their terms of use and privacy policies.

  • These links are provided for your convenience only, and we are not responsible for their content or practices.

7. Payments

  • You agree to pay the applicable charges for availing the Services.

8. Legal Contract

  • By initiating a transaction on the Platform, you enter into a legally binding contract with the Platform Owner.

9. Indemnification

  • You agree to indemnify and hold harmless the Platform Owner, its affiliates, officers, directors, employees, and agents from any claims, demands, or penalties arising out of your breach of these Terms, applicable laws, or third-party rights.

10. Force Majeure

  • The Platform Owner shall not be liable for any failure to perform obligations due to events beyond its reasonable control (force majeure events).

11. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • All disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi and Delhi.

12. Contact Information

All concerns or communications relating to these Terms must be directed to us using the contact information provided on our website.